Legal Policies

DWK Digital ("we", "our", "us") operates dewriteking.com and provides digital marketing services including Local SEO, Web Design, Advertising, and WhatsApp automation.

We are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights.

1. Information We Collect

1.1 Information You Provide

• Name
• Email address
• Phone number
• Business name & category
• Project details
• Selected services
• Budget information
• Submitted form details
• WhatsApp messages

1.2 Automatically Collected Information

• IP address
• Browser type
• Device information
• UTM tracking data
• Pixel & analytics data

2. How We Use Your Information

• Provide marketing, SEO, web design, and ad services
• Send proposals, invoices, and onboarding details
• Improve website experience
• Communicate through email or WhatsApp
• Track conversions for analytics
• Prevent fraud or misuse

3. Sharing Your Information

We do not sell your data. We may only share information with service providers such as Google, Meta, WhatsApp, or legal authorities when required.

4. Analytics & Cookies

We use Meta Pixel, Google Analytics, UTM tracking, and cookies. You may disable cookies in your browser.

4.1 Behavioral Analytics & Session Recording

We use ContentSquare (formerly Hotjar) to analyze how visitors use our website.
This includes:

• Session recordings
• Click tracking
• Scroll-depth mapping
• Heatmaps
• Form interaction tracking
• Navigation paths
• Performance analytics

ContentSquare collects standard behavioral data to help us improve user experience.
No personally identifiable information (PII) is captured in session replays.

Visitors can opt out here:
https://contentsquare.com/opt-out/

5. Data Security

We use reasonable security methods including SSL encryption and restricted access. No online system is fully secure.

6. Your Rights

• Request access to your data
• Request corrections or deletion
• Opt-out of marketing messages
• Request full data export

Contact: support@dewriteking.com

7. Third-Party Links

We are not responsible for the privacy practices of external websites.

8. Updates

Changes may occur and will be posted with a new date.

9. Contact

support@dewriteking.com ▪ Lagos, Nigeria

By accessing or using dewriteking.com, you agree to these Terms of Service.

1. Services Offered

We provide Website Design, Local SEO, Meta & Google Ads, WhatsApp funnels, automation, and marketing consulting. Deliverables vary per project.

2. Payments

• 50% upfront payment required
• Remaining 50% on delivery
• Payments are non-refundable unless explicitly stated

3. Client Responsibilities

• Provide accurate information
• Provide branding/content when needed
• Respond to messages in a timely manner
• Do not misuse or resell deliverables

4. Project Timelines

Timelines are estimates and depend on client responsiveness.

5. Intellectual Property

We retain ownership of proprietary systems unless fully bought out. Clients receive a license for delivered work.

6. Limitation of Liability

We are not liable for third-party platform outages, revenue loss from misconfigured ads, or external tool issues.

7. Termination

Service may be terminated for abuse, non-payment, or repeated violations.

8. Refund Policy

Refunds are case-by-case and only valid when no work has started or major delivery failure is proven.

9. Governing Law

These Terms are governed by Nigerian law.

10. Contact

support@dewriteking.com